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Salesforce Administrator

Permanent employee, Full-time · Remote (UK)

About us
At Founders Pledge, our mission is to empower entrepreneurs to do immense good. Since launching in 2015, our members have pledged to donate over $4 billion to charitable causes. We offer the simplest path to impact for successful entrepreneurs, providing end-to-end giving infrastructure, pioneering research, and access to a worldwide network of experts. In other words, we help tech leaders become strategic philanthropists. Our 1600+ members include the people behind industry-leading companies such as Dropbox, Skype, Spotify, Uber, and Airbnb.
About the role
Reporting into our CIO, we’re looking for a hands-on Salesforce Administrator to join our Impact Analytics team. You’ll be our internal Salesforce champion, identifying room for improvement on our current processes, enabling our teams to maximise their impact. You’ll enable data-driven decision making, playing an important part in helping us to deliver our mission to empower entrepreneurs to do immense good.

In your first 6 months you’ll:

  • Work closely with a variety of teams to identify their needs and then design and implement contextual solutions to serve them with the right data in the right ways. This could involve improving reporting capabilities, refining data structures, generating bespoke data for specific projects and proposals, providing recommendations on how data should be used in external products, designing new workflows within Salesforce, building more general tech automations to improve internal efficiency, and beyond. You’ll train our teams where necessary.
  • Ensure all necessary data is being collected in a logical and effective way, so we can reliably measure and report on our organisational and team KPIs.
  • Take responsibility for maintaining our internal data (primarily held within Salesforce) including monthly data quality reviews, system backups and validation and data quality enforcement.
  • Synthesise all changes and requests to our Salesforce instance using a holistic approach, working towards a complete understanding of our data model and organisational needs.
  • Support data visualisation with appropriate data structures and connections to Tableau.
  • Select or build internal automation workflows between our work systems and Salesforce (e.g. Asana, Slack, Dropbox) and guide on appropriate methods for automation (such as building new tooling, using existing APIs or SF Apps, Zapier etc).

Although the above covers your main responsibilities, you’ll also have the opportunity to help out with wider Impact Analysis projects from time to time.

Salary: £25,000 - £30,000
Location: UK (flexible remote)
About you
We’re looking for somebody with a nerdy love for creating a beautiful data system that staff can use securely and effectively. You’ll enjoy responding to requests from teams, identifying patterns in those requests and creating solutions to increase efficiency in the work of others.

More specifically, you’re likely to have:

  • Experience administering Salesforce (a Salesforce Admin Certification would be great, but not essential) in a stand-alone role.
  • Familiarity with industry best practices in Salesforce implementation and the ability to lead the charge in making sure we’re set up for growth and increased complexity over the coming years.
  • A technical mindset with experience developing and testing via change sets (or Visual Studio), as well as a proven ability to build automated processes using workflows, process builders and flows (Apex would be a bonus), particularly within Salesforce.
  • Experience installing and managing 3rd-party apps (e.g. DLRS, NPSP, S-Docs, Crunchbase) that relate to our internal databases.
  • A curiosity to build on your Salesforce knowledge to enable you to implement improvements. 
Why work with us?
You can find more about the benefits we offer here, but what makes us truly special is both our mission and our people. We’re a diverse team, from both charitable and commercial backgrounds, who believe that amazing things can happen when we tackle problems together. We offer a flat structure and an opportunity to help shape the future of philanthropy.

We have a global flexible first approach to working. We ask that applicants to this role are based in the UK. Although we have a small HQ in London, there’s no expectation for you to attend on a regular basis. At the same time, if you think you’d benefit from a desk in a co-working space close to your home, this can be arranged. Otherwise, you just need a great home wifi connection and we’ll provide you with everything else you need to be successful in your role.

On top of this, we’ll  bring the global team together twice per year (when safe to do so)!

We are an equal opportunity employer and value diversity at Founders Pledge. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building an inclusive and diverse workplace where everyone can do their best work.

We are looking forward to hearing from you!
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