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Fund Operations Administrator

Permanent employee, Full-time · Remote (UK)

About the role
We’re looking for an enthusiastic and detail-oriented Fund Operations Administrator to provide administrative and operational support to our Deployment team, who are responsible for managing our donor advised funds (DAFs) in the UK, US and Germany. This includes making grants to the charities and funding opportunities that our members want to support. Reporting to our Deployment Director, your work will enable Founders Pledge to process grants to the organisations solving the world’s biggest problems.

In your first 6 months you’ll:

  • Take control of the busy Deployment team inbox - ensuring messages are assigned and dealt with promptly.
  • Manage the team’s administrative processes in Salesforce (our CRM) from adding contacts, charities, grants and incoming transfers, to updating details of member exits and bank transfers. 
  • Prepare member account summaries and issue donation receipts.
  • Draft deployment requests and other documents.
  • Help the Finance and Deployment teams ensure rigorous accounting of contributions and grants.
  • Establish and manage an essential deployments calendar.
  • Provide project-based support for the Deployment team. 

Salary: £25,000 - £28,000
Location: Remote UK
About you
We’re looking for a strong, all-round administrator with an eye for detail and a comfort with numbers. You’ll be the safe pair of hands who makes sure that our processes run seamlessly, allowing the team to focus on the more complex tasks at hand. A desire to support a team in a very varied role is a must!

You’re likely to have:

  • A demonstrable ability in prioritizing and meeting rigid deadlines whilst multitasking.
  • Excellent written communication skills. This will help with writing emails to members and charities. 
  • Good computer skills, with the ability to grasp new applications quickly. Knowledge of Salesforce would be a plus.
  • Incredible attention to detail. 
  • A financial mindset and experience working across currencies would be a plus. 
  • Flexibility and adaptability.
  • A skill for proactive problem solving.
Why work with us?
You can find more about the benefits we offer here, but what makes us truly special is both our mission and our people. We’re a diverse team, from both charitable and commercial backgrounds, who believe that amazing things can happen when we tackle problems together. We offer a flat structure and an opportunity to help shape the future of philanthropy.

We have a global flexible first approach to working.

We ask that applicants to this role are based within the UK. Although we have a small HQ in London, there’s no expectation for you to attend on a regular basis. At the same time, if you think you’d benefit from a desk in a co-working space close to your home, this can be arranged. Otherwise, you just need a great home wifi connection and we’ll provide you with everything else you need to be successful in your role.

On top of this, we’ll bring the global team together twice per year (when it’s safe to do so)!

We are an equal opportunity employer and value diversity at Founders Pledge. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building an inclusive and diverse workplace where everyone can do their best work.

We are looking forward to hearing from you!
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